Tickets & prices
How to buy a ticket with your mobile phone
The easiest and cheapest way to get a ticket it to use the mobile ticket shop. See instructions here:
SCAN
Open the camera on your mobile phone and scan the QR code. Or buy a ticket at www.letbanebillet.dk.
SWIPE
Enter your e-mail or phone number and choose the number of tickets you require. Press “Buy ticket” and pay with Visa/Dankort or by credit card. Or choose to pay with MobilePay.
GET ON
It’s as simple as that. You have bought a ticket! A text message or e-mail containing a link to your ticket will be sent to you.
Board the tram or the bus.
The ticket is valid for 1 hour and 15 minutes from the time of purchase (see the time remaining on the ticket). The ticket is only valid on the phone on which it is bought.
The purchase is non-refundable.
Prices
Odense NOW: DKK 15
Ticket for persons aged 26 or over
Young Odense: DKK 10
Ticket for persons under the age of 26
Other types of tickets
You can still use your Rejsekort travel pass and Pendlerkort travel pass as usual.
If you are travelling outside of the municipality of Odense, tickets for regional buses can also be purchased via FynBus.
Buy a paper ticket
A paper ticket can be purchased at sales points near the tramway. See a list of them here.
Useful information about all tickets for the tramway
- Two children under 12 travel free when accompanied by an adult (+16. A person between 12 and 16 can bring 1 child under 12 for free)
- You are welcome to bring your bike at no extra cost
- The ticket is only valid for the tramway and buses in the Municipality of Odense
Find answers to the most common problems and questions
See how to solve the most common issues in the mobile ticket shop.
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Try accessing "Settings" on your phone. Select "Camera" and check if the "Scan QR codes" button is enabled. If not, tap to enable it. If it still doesn't work, you can also download an actual QR reader from the App Store or Google Play Store.
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You have been sent a link to your ticket either by text message or email. Click on the link and a browser window will open, displaying your ticket.
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If you haven't received a link to your ticket by text message or email, this may be because you have entered the wrong phone number or email address. The ticket inspector can look up your ticket using your phone number or email address. You can also show him or her your purchase in Mobile Pay.
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You have the option of using a credit card to buy a ticket. Simply click "Other payment options" at the bottom of the screen.
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If you have a Samsung mobile phone, and if you use the built-in browser from Samsung, and if Dark-mode is activated, the colours of the ticket will not be shown correctly. This is due to a setting in the browser, which we cannot change.
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Unfortunately, you can't use Apple or Google Pay yet, but we're working on a solution which will also allow you to pay with your mobile phone.
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The ticket is valid for 1 hour and 15 minutes. You must have boarded the tram or the bus for the last time before your ticket expired. Then you're welcome to ride to your destination.
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The ticket can only be displayed on the device with which the ticket was purchased. Otherwise, it will show as invalid.
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No, the ticket is valid immediately after you have completed the purchase.If you wish to buy a ticket for at later departure, you are welcome to do in the FynBus’ mobile app or the FynBus webshop.
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Yes, the ticket can be used for FynBus in Odense Municipality. The ticket cannot be used for DSB or Arriva.
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Yes, as long as those that you buy a ticket for, are travelling together with you. Just choose the number of tickets needed in the payment window and pay for all travellers at once.
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No, you don't need to check out with this ticket. It's only when you're using the "Rejsekort" travel pass that you have to check out or check in again when you change your means of transport.
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Your dog is welcome to travel with you on the Tramway, and it's free if it's a small dog that is carried in a bag for the entire journey. If the dog is too big to be carried in a bag, you'll need to buy an "Under 26" ticket for it or check it in on a child's ticket with the "Rejsekort" travel card. The dog must also be kept on a lead at all times - both at the station and on the tram.
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This ticket shop is a service that makes it easy to buy a single ticket for Odense Tramway and FynBus buses. There are other ticket services both in the FynBus app and online shop as well as via the Rejsekort travel pass, which may in some cases be cheaper or a better option for you.