Control fee & travel rules

Have you met a ticket inspector who determined that you did not have a valid ticket?

 

Then below you can find information on how to pay your control fee, lodge a complaint and more.

 

On behalf of Odense Letbane, FynBus performs ticket checks in accordance with Section 29 of the Transport Companies Act and the common nationwide travel rules.

The control fee amounts to 1 September 2022 DKK 1000,- for young people and adults and DKK 500,- for children and dogs.

If you refuse to show ID in connection with the issuance of the control fee, the police may be called. You receive the control fee in e-Boks.

We send the control fee to your e-Boks or by post shortly after it has been issued.

Payment deadline

You must pay the amount owed on your inspection fee no later than 10 days after the inspection fee has been issued. You must use the FI code on the control fee or on the invoice in your e-box.

If you do not pay the fee before the mentioned deadline, DKK 100,- per moves. The amount can then be recovered without further notice from the Debt Agency under SKAT. You will be charged the costs in connection with this. How do I pay my inspection fee?

You must use the FI code on the inspection fee when you pay your inspection fee to Odense Tramway. If you need help paying your inspection fee, you must contact your bank. If you are unable to pay your control fee via online banking, you can also pay it in FynBus' customer centre.

Can I get a discount?

FynBus does not offer a discount on inspection fees - not even for students. On the other hand, you have the option of getting an installment plan if you cannot pay the full amount at once. Contact FynBus if you want an installment plan.

Please note that FynBus does not make installment plans for more than three months.

I do not agree with the control fee

If you do not agree with the control fee, you can object by filling in the form below. Remember to write the control charge number, which is at the top of the control charge. Objections must be made in writing no later than 10 days after the control fee is issued. Please note that you cannot complain about your control fee by telephone. Complaints must always be made in writing.

 

Use of camera in the ticket control

Click here if you want to read more about FynBus' use of cameras in the ticket control.

Se også Joint national travel regulations

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